Triton Platform

Triton™ – IVVR Services Delivery Platform

Triton™ is a multi-layered distributed IVR platform where components from various layers can reside on different servers and applications and resources can be deployed on one or more machines, using heterogeneous architecture. It is a powerful versatile architecture used for both development and deployment of legacy and modern communications services.

The Triton™ product suite provides unmatched flexibility and powerful tools for creating high quality services and deploying seamlessly new services, with a solid and comprehensive set of OAM (Operation Administration and Management) tools. Moreover, Triton offers redundancy, load balancing and distributed architecture allowing a multi-node platform and multi-operating systems. It also provides extensive event reporting mechanism, fault resilience features, strong technology integration and a unique application development environment.

Key features

  • Integrated Graphical Application Designer with powerful embedded programming language
  • Integrated Administration and management tool (Big Browser)
  • Voice Browser Engine with support for VXML 2.1 and CCXML 1.0
  • SS7-ISUP, TUP, ISDN, CAS protocols
  • Media Control Server (MCS)
  • Media Control Unit (MCU)
  • Voice over IP, SIP, H323
  • Speech Recognition
  • Speech Synthesis (TTS)
  • Audio and video Conferencing
  • Video transcoding, Video overlay
  • Comprehensive Call Detailed Reports
  • Platform monitoring, event reporting
  • Integrated SNMP agent
  • Integrated native database access for Oracle, MSSQL, MySQL, ODBC driver
  • Integrated 3rd party technologies from market leaders: Dialogic, NMS (Dialogic), Nuance, Telisma, Aricent, Radisys, Audiocodes, Aculab